Mission and Vision

Mission

To Deliver Safe and Quality Healthcare Services Through a Committed Professional Team

Vision

Leading International Healthcare Provider

Core values
Compassion
Sensitive to the needs of others and to care with kindness and empathy.
Customer Focused
Meet and exceed customers’ needs and expectations and respect for family & patient.
Learning Culture
Commitment to continue improvement of knowledge and skills in enhancing service delivery.
Professionalism
Possess knowledge, skills, competence and an acknowledgement of individual duties and responsibilities.
Team Work
Work together to ensure harmony and efficiency in delivery of services.

Environment, Safety & Health Policy

Gleneagles Kuala Lumpur as a healthcare service provider takes the responsibility to continuously:

  • Identify activities and services with potential to cause significant environmental impact and or create significant hazards and risks to the safety and health of our employees, patients and visitors.
  • Eliminate where practicable or minimize through treatment or other means their impact or the risk they pose.

Objectives

  • To eliminate work related injury and illness.
  • To prevent pollution of the environment.
  • To comply with and exceed where practicable, the relevant environmental, safety and health legislation and other related regulations of Malaysia.

Quality & Risk Policy

Dedicated commitment to achieve highest standards of excellence in the delivery of care by identifying, minimizing or eliminating risks through the established quality systems.