Mission and Vision


To make a difference in people’s lives through excellent patient care.


The global leader in value-based integrated healthcare.

Core values
Above all by treating those we serve and each other with compassion, dignity, integrity and mutual respect.
By striving for the finest clinical, service and operational outcomes.
By exceeding the expectations of the people we serve and those we set for ourselves.

Environment, Safety & Health Policy

Gleneagles Kuala Lumpur as a healthcare service provider takes the responsibility to continuously:

  • Identify activities and services with potential to cause significant environmental impact and or create significant hazards and risks to the safety and health of our employees, patients and visitors.
  • Eliminate where practicable or minimize through treatment or other means their impact or the risk they pose.


  • To eliminate work related injury and illness.
  • To prevent pollution of the environment.
  • To comply with and exceed where practicable, the relevant environmental, safety and health legislation and other related regulations of Malaysia.

Quality & Risk Policy

Dedicated commitment to achieve highest standards of excellence in the delivery of care by identifying, minimizing or eliminating risks through the established quality systems.