International Patient Services

Gleneagles Kuala Lumpur welcomes patients from all over the world. Our international patients choose us as their preferred hospital because we provide more than just medical consultation, services and treatment. We understand how anxious patients and their family members can be and how challenging being in a foreign country can be. That is why we also take care of their families and go the extra mile to arrange for their every need. Our dedicated team is on the job around the clock. Our International Referral Office looks into specific needs on international patients – from liaising with the patient’s referral doctors from their country of origin, meeting them at the airport to transfer them to the hospital, finding accommodations for them at local hotels or apartments prior to admission, and providing translator and interpreters for those who need it. Our services include:

  • Review of treatment options by specialists and estimated costs with no obligation prior to departure.
  • Translators for Bahasa Indonesia, Arabic, Mandarin, Korean, Japanese and French. Other translators are brought in on a need-to-basis.
  • Meet-and-greet patients from the airport
  • Visa application (if necessary)
  • Travel arrangements
  • Insurance assistance
  • Tours and sightseeing

With the growing needs of our international patients, Gleneagles Kuala Lumpur now receives, accepts and answers inquiries directly via its website, email and fax. We strive to attend to these queries systematically and provide quick responses and necessary assistance. For details, please contact our International Referral Office at: Phone:   +603 4141 3086 Fax:       +603 4257 9233 Email:

Operation Hours :Monday – Friday : 9am – 5pm Saturdays : 9am – 1pm

For further information on Kuala Lumpur city: